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Miskolc, Kis-Hunyad u. 9, 3525 MagyarországWe bring your customers closer to you!

United Call Centers Kft.

Costumer Services and Support |Miskolc |Medium sized business (< 250)
0 open positions at this company
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About the company

Our story

  • 1999The year of our foundation
  • 2009The addition of telesales in the portfolio of United Call Centers
  • 2014Becoming a member of the Global Compact organisation directly operating under the UN
  • 2016The training program of USE (UCC’s Standard of Excellence) launches
  • 2016United Call Centers wins the “Pegasus” award, in the category of the most emerging company
  • 2017United Call Centers wins the “Disability-friendly Workplace” award
  • 2018United Call Centers wins the “Family-friendly Workplace” award
  • 2018United Call Centers wins the “Responsible Employer of the year” award
  • 2018United Call Centers wins the “Blood Donor of the Year” award
  • 2019We provide services in over 100 languages

What makes our product special

International team |Short construction period |Based on newest technologies |Flexible |Reliability |Efficiency |Continuous innovation |Professionally recognized |Home-office lehetőség

Our product

Partner in Innovation


We are a call center company with our operations based in Miskolc. We provide customer support services and sales since 1999, for domestic and international small businesses, medium-sized enterprises and large corporations. Alongside its customer support services, online marketing, web development and robotic process automation (RPA) broadens our spectrum, with integrated solutions.

Company values

Family-friendly
Diverse
Social responsibility

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Life with us

Lightning round

Favorite decor?
Our own graffiti in the resting area
Star Wars or Ben Hur?
Do. Or do not. There is no try.
Bike, public transport or car?
UCC’s bike fleet

Trainings and workshops

The mathematical equation of UCC’s training method:

Conferences + account level dedicated training team + soft skill training = professional development and success

How can the employees affect the company’s life?

Our communication values emphasize on honesty, transparency and self-confidence, which alongside our Code of Ethics we ensure by regular leadership coaching sessions and employee satisfaction surveys.

Why we love our office

The most valuable aspect of our offices doesn’t necessarily revolve around having a modern work environment or a unique office design, however these shouldn’t be neglected as well, our colleagues matter to us the most, because it is the people working there who fill the office with a good atmosphere. ?

Office photo

What would I miss if I left

I would miss the thrilling and challenging projects, the people-centered company culture and the work-life balance.

Daniel

Marketing Specialist

Favourite thing in the office

Personal qualities we appreciate

Identify yourself with our values, be persistent, determined, because we can achieve our common goals with these qualities.

Which celebrity would your company be?

Which celebrity would your company be?

Keanu Reeves - High-Tech

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Our Values

  • Wide perspective
  • Expertise
  • Honesty
  • Excellence
  • Equity
  • Customer-centric thinking

Our Covid-19 Experience

Nearly 200 colleagues switched to home office in 3 days without interrupting business continuity.

Our Covid-19 Experience

Through our experience from our home-based model, all of our systems were dedicated to development.
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