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CarusselBudapest, Lajos u. 28, 1023 Hungary

German speaking Customer Account Manager

Junior |Full-time |Sales |Budapest
Salary range
Not provided
Job details
Application deadline
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Job info

About the job

We are looking for a new Account Manager who will support our customers on a daily basis . We support our automotive clients in their own mother tongue that's why we expect from you a very strong German knowledge and also excellent communication skills in English. You will provide assistance to customers by answering, handling & resolving their questions related to their websites.

Salary range

Salary rangeNot provided

Preferred application method

Language of application:
Hungarian, English,
CV

Work schedule

Weekly working hours40 hours / week
Core time9 - 17

Responsibilities

Dealing with customers on a daily basis
Supporting clients in multiple language (German and English)
Website Content Management
Participating in testing process, checking the websites for potential bugs
Collaborating with internal departments as IT, Finance, Reporting

Technologies and tools

Gmail |Microsoft Teams |CMS |Jira / Confluence

Professional skills

  • German language knowledge4 / 5
  • Customer service experience4 / 5
  • Experience in CMS systems3 / 5
  • English language knowledge3 / 5
  • JIRA, Confluence2 / 5

Qualifications

No qualification required

Language skills

EnglishFit for negotiation
and
GermanFit for negotiation

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Personal skills

Reliable |Customer-Focused Mindset |A real, hard working partner |Proactive attitude |Can adapt well to changes

Your future team in numbers

Team size
11-15 person
Team age range
21 - 44

Ideal candidate

You are the one if you really like to deal with customers in multiple languages. There isn't any preferred language in this position, you will use your language knowledge based on the customer needs. If your desire is to use your German on a daily basis, this is not your dream job as we can't guarantee you that. But we can promise you a cheerful team with many languages.

Advantage, if...

you can speak another language at a confident level. Our customers speak not just in English but in Italian and French as well. The more languages you know, the better for the team.

Home Office
COVID-19 Solution: Online Onboarding

Additional info

If you really like this opportunity but 40 hours per week doesn't sound good for you, don't worry, this position could work part-time as well.

If you can undertake 30 hours/ week, don't hesitate to apply just let us know in your application how many hours you would prefer.

About the company

Our story

  • 2003-01Foundation
  • 2005-01Launched national websites for Opel in 19 east european countries
  • 2006-01Chevrolet and Saab on board in 10+ east european countries
  • 2009-01Started the specification of a webplatform (called Dealer Web Toolkit) especially for car dealers
  • 2012-01Launched the Dealer Web Toolkit in Serbia and Greece for 10+ dealers
  • 2015-01Launched the Dealer Web Toolkit in France for 237 car dealers
  • 2017-01Launched the Dealer Web Toolkit for Suzuki dealers in Hungary
  • 2018-01Carussel operates 1037 dealer websites in 30+ countries throughout Europe
  • 2019Carussel signed a contract with PSA
  • 2020Launched 200+ Citroen dealer websites
  • 2020-12Launched 170 Peugeot websites in Italy
  • 2021-03Launched 63 Peugeot websites in Poland
  • 2021-03Carussel welcomes a new brand on board! Launched 114 Vauxhall dealer websites
  • 2021-04Launched 50 Peugeot websites in Mexico and also 55 Peugeot websites in Turkey
  • 2021-05437 Citroën websites in Germany, 66 Citroën in Portugal, 69 Peugeot websites in Norway went live
  • 2021-06Carussel welcomes a new brand on board! Altogether launched 55 DS eDealer websites in Italy
  • 2021-07Launched 5 DS eDealer websites in Portugal, also 91 Opel eDealer and 34 DS eDealer websites in Spain
  • 2021-07Carussel launched 165 Peugeot eDealer websites in Spain and 6 DS eDealer sites in Poland
  • 2022Carussel operates 4000+ websites in 50+ countries
  • 2023Launched 45+ SsangYong and Isuzu dealer websites

What makes our product special

Over 1000 dealerships |Digital products |Multicultural and multilingual |Digital marketing services |31 European countries |Satisfied loyal customers

Our product

Digital products and online marketing campaigns


Carussel is a digital marketing agency specialized in automotive industry. From websites to online marketing to mobile marketing, we are helping automotive companies out perform their competition.

15 Years In Automotive
15 Years In Digital
High Customer Retention
High flexibility

Company values

Family-friendly
Eco-friendly
Social responsibility
Home Office opportunity

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Life with us

Lightning round

Beer, wine or shot?
Wine
Most proud of
Our corporate culture, our team
Ties or shorts?
As you like

Trainings and workshops

The regularity of training is based on the individuals' need, we do internal knowledge sharing within and across departments, online training courses, multi-day conferences

How can the employees affect the company’s life?

With the help of our intranet, weekly team meetings, quarterly all-staff meetings, regularly one-to-ones (performance check-ins and career conversations).


Why we love our office

We love it because:

  • it is an open office with lots of light, colors and plants, really cosy and homey
  • it's biker-friendly
  • we have a great coffee maker
  • it is really close to the Kolosy square with lots of restaurants, bistros and shops. Honestly, the lunch is always a real gourmet experience!

Office photo

What would I miss if I left

Kind of everything, now it feels like a second home to me. But I'd miss the most my friends with whom I've met here at Carussel over the last 10 years.

Andi

Office Manager

Favourite thing in the office

Personal qualities we appreciate

Proactive behavior, Responsible attitude, Honesty, Humor


Our Team

Mutual breakfasts, morning language lessons, and humor above all else, this is how we are filled with good vibes and energy. In our office, you will always find a good supply of laughter- and chocolate.

You can discover and develop your skills – perhaps some you don’t yet know you possess and you can easily move across roles at Carussel.


We know Automotive

We quickly recognize trends, new developing strategies, tactics, and capabilities in the industry.

We use this along with our experience to position and deliver the newest digital services to our automotive clients


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