Professional skills

General computer/IT concepts
Computer hardware
Windows operating system
Network concepts (IP, URL)

Personal skills

Eager to learn Patient Customer oriented Solution focused Calm, assured and inquisitive

Job description

INDE is looking for an experienced Customer Service Manager to join its growing augmented reality experience team. It is essential that you will be positive, outgoing, capable and calm under pressure as you manage the client support issues on its BroadcastAR augmented reality systems installed worldwide and represent a key customer touchpoint for our clients.

Qualifications

Other
No qualification required

Language skills

English
Excellent command in spoken and written

Office address

Budapest, Bogdáni út 1, 1033 Hungary

Work schedule

You can start at
Tomorrow :)

Tasks

  • Receive and answer incoming support requests
  • Assess issue validity
  • Talk clients and staff to help resolve issues
  • Work continuously on a task until completion
  • Prioritise and manage many open cases at one time

Technologies and tools

Windows

How to apply

Please submit your CV (english only).

You will

Reporting to the Senior Management

Based in INDE’s Budapest office

Our product

INDE develops award-winning interactive and immersive products and experiences in entertainment, education and advertising. Since 2011 we have launched augmented reality systems in over 40 countries for clients such as American Express, 20th Century Fox, National Geographic, Coca-Cola, WWF, Smithsonian Institution, Universal Studios, BBC Worldwide, GE and Guinness Book of World Records and others.

What would I miss if I left?

We love what we do and it shows in everything we make.
INDE ,

What makes our product special

Unlimited coffee Information Technologies UI/UX Deep Learning Artifical Intelligence API development Game development Customer support Machine vision AR User journey

About the workplace

Average age
30
Men/Women ratio
70/30
Is there lunch break?
Absolutely, we love to eat.

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INDE R&D Kft.

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