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INDE R&D Kft.Budapest, Bogdáni út 1, 1033 Hungary

Customer Service Manager

Medior |Full-time |Sales |Budapest
Salary range
Not provided
Job details
Application deadline
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Job info

About the job

INDE is looking for an experienced Customer Service Manager to join its growing augmented reality experience team. It is essential that you will be positive, outgoing, capable and calm under pressure as you manage the client support issues on its BroadcastAR augmented reality systems installed worldwide and represent a key customer touchpoint for our clients.

Salary range

Salary rangeNot provided

Work schedule

Weekly working hours

Responsibilities

Receive and answer incoming support requests
Assess issue validity
Talk clients and staff to help resolve issues
Work continuously on a task until completion
Prioritise and manage many open cases at one time

Technologies and tools

Windows

Professional skills

  • General computer/IT concepts4 / 5
  • Computer hardware4 / 5
  • Windows operating system3 / 5
  • Network concepts (IP, URL)3 / 5

Qualifications

OtherNo qualification required

Language skills

EnglishFit for negotiation

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Personal skills

Eager to learn |Patient |Customer oriented |Solution focused |Calm, assured and inquisitive

How to apply

Please submit your CV (english only).

You will

Reporting to the Senior Management

Based in INDE’s Budapest office

About the company

What makes our product special

Unlimited coffee |IT |UI/UX |Deep Learning |Artifical Intelligence |API development |Game development |Customer support |Machine vision |AR |User journey

Our product


INDE develops award-winning interactive and immersive products and experiences in entertainment, education and advertising. Since 2011 we have launched augmented reality systems in over 40 countries for clients such as American Express, 20th Century Fox, National Geographic, Coca-Cola, WWF, Smithsonian Institution, Universal Studios, BBC Worldwide, GE and Guinness Book of World Records and others.

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Life with us

What would I miss if I left

We love what we do and it shows in everything we make.

INDE

About the workplace

Average age
30
Men/Women ratio
70/30
Is there lunch break?
Absolutely, we love to eat.
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