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InvenshureBudapest, Szerémi út 4, 1117 Hungary

Technical Service and Support Engineer

Medior |Full-time |IT Operations |Budapest
Salary range
Not provided
Job details
Application deadline
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Job info

About the job

This is an opportunity for a self-motivated technical support specialist to interact with all facets of a software engineering within a fast-paced company working with cutting edge technology. A proactive approach for troubleshooting, and a working knowledge for managing Linux servers from a remote SSH. This role requires an innovative thinker who is striving to improve customer experience.

Salary range

Salary rangeNot provided

Preferred application method

Language of application:
English, Hungarian,
CV

Work schedule

Weekly working hours40 hours / week
Core time7 - 15

Responsibilities

System installation upgrade, maintenance operation
Taking ownership of user support requests
Use command line tools/logs to identify an issue
Escalate issues and tracking related progress
Diligent use of support ticket tools

Professional skills

  • Remote services: AWS, Google2 / 5
  • Linux Server, Desktop admin3 / 5
  • CLI, shell scripting2 / 5
  • Verbal and written English3 / 5

Qualifications

ComputingPost-secondary education
EngineeringPost-secondary education

Language skills

EnglishConversational level

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Personal skills

Problem-solving skills |Ability to teamwork |Strong client-facing |Proficiency in log evaluation

Your future team in numbers

Team size
16-25 person
Team age range
22 - 55

Advantage, if...

  • Prefer a fast-paced environment
  • Data migration
  • Strong attention to detail surrounding HIPAA compliance and security
About the company

Our story

  • 2015-01-01Invenshure Hungary LLC was founded by our parent company Invenshure LLC.
  • 2015-02-01We celebrated the ribbon cutting of our first office.
  • 2016-03-04We hired our 10th colleague!
  • 2016-03-31Since we outgrew the space we moved to our current office.
  • 2019-04-01We moved to our brand new office and hired our 20th colleague at the same time!

What makes our product special

Tech |Cloud |Teambuilding |International team |Amazon Web Services |IoT |Health |Python |Docker

Our product


Our team’s main focus is building software applications using state-of-the-art technologies. The expert team provides key contributions to Invenshure’s portfolio companies.

Product video

Product video

Company values

Family-friendly
Diverse
Eco-friendly

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Life with us

Lightning round

Average age?
30
Hobby?
Squash, soccer, board games and hiking
Beer, wine or shot?
High Mountain Oolong tea 'shots' from Taiwan

Trainings and workshops

Regular internal training/workshops on technologies and personal development as well.

How can the employees affect the company’s life?

We have regular meetings where colleagues can sum up their projects and share their ideas or questions. Bi-weekly organised “Office Chat” is a good spot for any official/unofficial announcement.

Why we love our office

Flexible working environment. Family-friendly attitude. Delicious coffee and tea and separately tempered offices.

Office photo

What would I miss if I left

I am not just a small gear in a large engine. Here I can design engines.

Zoli

Favourite thing in the office

Personal qualities we appreciate

Willingness to learn, being a team player, work smart, ready to make mistakes but learn from it.

Which celebrity would your company be?

Which celebrity would your company be?

Keanu Reeves - High-Tech

Team video

Team video

Portfolio companies

Imbio
Develops medical image recognition tools

Flywheel

Develops research data sharing tool

Exosite
Industrial Internet of Things (IoT) company

What we like to do:

  • Exciting Team Buildings - Sailing, Russian Tank driving, Gokart, Trabant Rally, Wakeboarding
  • Sports - Squash and Soccer
  • Movie Friday, BoardGame Evening
  • Family party - Barbecue & hiking
  • Friday Pizza lunch
  • Baja Fish-Soup Festival
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