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Professional skills

Remote services: AWS, Google
Linux Server, Desktop admin
CLI, shell scripting
Verbal and written English

Personal skills

Customer Service Problem Solving Ability to teamwork

Even better…

Database clustering
Data migration
OAuth, Kerberos, RAID

Job description

We are seeking a Technical Service and Support Engineer to join a growing and experienced team of engineers and scientists to create a world-class data sharing and distributed computing platform. We value self-motivated individuals who work well in a collaborative environment - constantly generating and sharing new ideas with the team and provide 24/7 support as part of a small team.

Ideal candidate

open minded cooperative Customer oriented Teamplayer

Qualifications

Computing
Post-secondary education
Engineering
Post-secondary education

Language skills

English
Conversational

Office address

Budapest, Szerémi út 4, 1117 Hungary

Work schedule

Core time
9 - 17
You can start at
Immediately

Benefits

  • Coaching
  • Free coffee
  • Free snacks
  • Notebook
  • Private health insurance
  • Fitness reimbursement
  • Team building programs

Tasks

  • International L1/L2 customer support
  • Support ticketing, monitoring, alerting
  • Develop, document, communicate processes
  • Maintain current installations

Technologies and tools

Linux server admin Amazon, Google Cloud Support ticketing system

How we work

Qualified candidates will have a passion for serving customers, and a knack for troubleshooting technical issues, and managing Linux servers from a remote SSH session. Understand and communicate internally why an issue is important to a user, and how to reproduce it. Have an intuition for expectation setting and an appreciation for how one bad promise can impact the customer relationship.

Team info

Team size
16-25 person
Team age range
23 - 53

Our product

Our team’s main focus is building software applications using state-of-the-art technologies. The expert team provides key contributions to Invenshure’s portfolio companies.

Our mission

WE BUILD COMPANIES - TO CHANGE THE WORLD

What would I miss if I left?

I am not just a small gear in a large engine. Here I can design engines.

Zoli ,

Office photo

Invenshure - Office photo  - Budapest, Szerémi út 4, 1117 Hungary

Team video

Invenshure - Team video

What makes our product special

Tech Cloud Teambuilding International team Amazon Web Services IoT Health Python Docker

Our story

  1. 2015.01.01

    Invenshure Hungary LLC was founded by our parent company Invenshure LLC.

  2. 2015.02.01

    We celebrated the ribbon cutting of our first office.

  3. 2016.03.04

    We hired our 10th colleague!

  4. 2016.03.31

    Since we outgrew the space we moved to our current office.

  5. 2019.04.01

    We moved to our brand new office and hired our 20th colleague at the same time!

How can the employees affect the company’s life?

We have regular meetings where colleagues can sum up their projects and share their ideas or questions. Bi-weekly organised “Office Chat” is a good spot for any official/unofficial announcement.

Favourite thing in the office

Invenshure - Favourite thing in the office  - Budapest, Szerémi út 4, 1117 Hungary

Trainings and workshops

Regular internal training/workshops on technologies and personal development as well.

Lightning round

Average age?
30
Hobby?
Squash, soccer, board games and hiking
Beer, wine or shot?
High Mountain Oolong tea 'shots' from Taiwan

Why we love our office

Flexible working environment. Family-friendly attitude. Delicious coffee and tea and separately tempered offices.

Product video

Invenshure - Product video

Which celebrity would your company be?

Keanu Reeves

Keanu Reeves

High-Tech

Personal qualities we appreciate

Willingness to learn, being a team player, work smart, ready to make mistakes but learn from it.

Portfolio companies

Imbio
Develops medical image recognition tools

OneOme
Develops genome based prescription drug advisor tool

Flywheel
Develops research data sharing tool

Exosite
Industrial Internet of Things (IoT) company

What we like to do:

  • Exciting Team Buildings - Sailing, Russian Tank driving, Gokart, Trabant Rally, Wakeboarding
  • Sports - Squash and Soccer
  • Movie Friday, BoardGame Evening
  • Family party - Barbecue & hiking
  • Friday Pizza lunch
  • Baja Fish-Soup Festival

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Invenshure

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