Customer Support Specialist
Job info
About the job
We are looking for a Customer Support Specialist As a growing startup, we pay close attention to our customers’ needs, and we always strive to provide them with more value. To provide best-in-class communication between OptiMonk and our customers, we are looking for an AWESOME Customer Support Specialist to make sure they can get the most out of OptiMonk.
Salary range
Preferred application method
English, Hungarian,
Work schedule
Responsibilities
Professional skills
- Customer focused mindset5 / 5
- Dynamic fast learner attitude5 / 5
- +1 year in Customer Support5 / 5
- Can work remotely4 / 5
- Fluent English and Hungarian5 / 5
Qualifications
No qualification requiredLanguage skills
Recommend to your friends!
Personal skills
About the company
Our story
- 2014OptiMonk founded as the first International Startup at Innonic Startup Studio
- 2016We won the “Creative solution of the Year” Award Reached 1,000 Paying Customers
- 2017Our new CEO - who was previously the Head of Sales - started to restructure the team of OptiMonk.
- 2018Decided to rebuild our product to have a faster, most flexible and easy to use Editor
- 2019-03Decided to offer a freemium version
- 2019-09Found, and dedicated to our new Strategy to target Mid Market Customers
Office address
Debrecen, Kassai út 129, 4033 MagyarországWhat makes our product special
Our product
OptiMonk
OptiMonk is a powerful conversion optimization and lead generation platform, and we’re truly proud that now 36,000+ websites are using OptiMonk in more than 150 countries. More than 50% of our customers are US-based, and our Annual Recurring Revenue was $1.6M in 2019.
Our clients
Company values
Life with us
Lightning round
- Being late or overtime?
- Overtime
- Average age?
- 30
- Mac or PC
- It's up to you!
Trainings and workshops
We have a quarterly personal development plan. We have a bookshelf with 850 books, organize regular book clubs and we provide our teams Udemy Courses as well. In 2019 we attended at 11 conferences.
How can the employees affect the company’s life?
We believe that great goals can only be achieved by inspiring people who are ready to change the world. We’re a group of passionate people who consider OptiMonk more than just a place to work.
Why we love our office
Easy to access, free parking, coffee, tea, fruits, vitamins, Hairdresser, Massage
Office photo
What would I miss if I left
Professional development opportunities, book clubs, team building events, our football team. And the hair dresser :)
Földy István
Front-end developer
Favourite thing in the office
Personal qualities we appreciate
Our team is full of friendly, dedicated and curious people. We are looking for proactive people, who are always looking for areas to can be improved.
Our favorite digital solution
Our favorite digital solution
Our favorite digital solution
Blog