Professional skills

Web development experience
Communication / Patience
JavaScript, CSS
Analytical skills

Personal skills

Patience Great listener Structured Clear communication Friendly

Even better…

Software development
Loves to help

Job description

We are looking for an amazing customer success person to join our rapidly expanding international team in Budapest.

We need someone who is speaks fluent English, a people-person who is an excellent communicator and has a great technological understanding.

If you have some web development background and are looking to get into a customer facing role, this would be a great opportunity for you!

Ideal candidate

Easy-going Intelligent


No qualification required

Language skills

Excellent command in spoken and written

Office address

Budapest, Visegrádi u. 31, 1132 Hungary

Work schedule

Core time
10 - 16
You can start at
Vacation days per year

Salary range

Gross monthly salary range
HUF 350 000 — 500 000


  • Free coffee
  • Company cellphone
  • Notebook
  • Team building programs


  • Liaison between the customer and our team.
  • On-boarding customers and configuring their search
  • Up-sell our other products
  • Influencing product development based on feedback
  • Work closely with sales, meet customers

Technologies and tools

Hubspot Slack .NET SQL Server CSS JavaScript Google Analytics Azure Hadoop

Team info

Team size
11-15 person
Team age range
19 - 42

What you will learn

  • Technology skills
  • Sales skills
  • Product development skills
  • Presentation
  • Project Management

You will work with

							    							    								    			- Business Development Partner

I need to make great commission to buy shoes, LOL.

Sakhi , Business Development Partner
							    							    								    			- CEO

The great thing about building your own business is that you can chose the people you want to work with.

Istvan , CEO
							    							    								    			- Customer Success Manager

I have left the university for Prefixbox 3.5 years ago and I am happy about doing that.

David , Customer Success Manager

Don't apply if ...

  • Don't like to talk to customers
  • Don't like to hang out with colleagues
  • Have a negative attitude
  • Like to be told exactly what to do
  • Do not want to improve yourself

Our product

We help shoppers find the perfect product they are looking for on eCommerce websites by improving the product search experience.

Our mission

Our mission is to help online shoppers find the amazing products they want to buy and help retailers sell their products.

What would I miss if I left?

Mark Cuban

Because if you're prepared, it's not a risk. You just have to figure out how to get there. There is always a way to get there!

Mark Cuban

Office photo

Prefixbox - Office photo

What makes our product special

Research & Development Product development Information Technologies Big Data Agile Azure Hadoop Algorithm design

Our story

  1. 2014.10.07

    Prefixbox was founded

  2. 2015.02.01

    5 people development team: building out the first version of Prefixbox

  3. 2015.12.01

    Janos, our amazing sales colleague joined, getting revenue

  4. 2018.02.01

    Interational team of 13 people

How can the employees affect the company’s life?

Since we are a small team, every member of our team can have a huge impact and a huge say in where the company and product is going. The more you contribute the more say you have!

Favourite thing in the office

Prefixbox - Favourite thing in the office

Trainings and workshops

We believe in learning by doing and learning from each other. There are lots of senior people in the team both in the development and sales team who are happy to share their experience.

Lightning round

Sex ratio?
We have two girls in the team and more are needed!
Believe in yourself!
Beer, wine or shot?
In that order...

Why we love our office

It is easy to access for everyone: we are near Westend. We have lots of space and the business team is in a different room from the engineering team, so there is less noise for them :). We socialize in the chill room and in the kitchen and there is darts for those who like that!

Which celebrity would your company be?

Keanu Reeves

Keanu Reeves


Personal qualities we appreciate

Curious, honest, friendly and hard working


  • Transparent
  • Sales always gets high commission
  • Long term thinking
  • Grow fast by doing
  • The pie can always get bigger


We are always looking for engineers who love coding, data mining, machine learning or natural language processing. Contact us any time if you want to learn more!

Rules we live by

  • Genchi genbutsu: you know nothing until you talk to your customers
  • Attitude is more imprtant than talent
  • Execution is more important than ideas
  • Adaptability is more important than experience
  • Group performance is more important than induvidual output
  • You can criticize anything, but only if you offer an alternative

What we value

If you want to create big plans and strategy and let others do the work - you are not looking for us!

"Be a doer, not a talker – history belongs to the doers."

Prefixbox team

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The place where I would work

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