DUTCH SPEAKING SERVICE DESK ANALYST – LEVEL 1
Job info
About the job
As a Service Desk Analyst you will resolve IT issues for our multinational customers remotely from Budapest together with TCS colleagues from around the world. However – being the single point of contact for the customer – your most important responsibility will be to achieve their satisfaction.
Salary range
Work schedule
Responsibilities
Technologies and tools
Professional skills
- Language knowledge5 / 5
- customer orientation5 / 5
- Experience in Windows4 / 5
- Good Communication4 / 5
Qualifications
Language skills
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Personal skills
About the company
Our story
- 1968Foundation
- 2001Establishment of TCS Hungary Delivery Center
- 2013Strategic cooperation agreement with the Hungarian government
- 2015SSC excellence award, University Cooperation award
- 2016AmCham Generosity Award
- 2017Over 150 Aiesec interns working for TCS Hungary
- 2017CEE Outsourcing Awards: Company of the year, Business Center Manager of the year
- 2019CEE Outsourcing Awards: BPO Firm-, Business Center manager-, Unique Service Provider of the year.
Office address
Budapest, Alíz utca 4, 1117 Magyarország, Office Garden IIIWhat makes our product special
Our product
IT solutions, Life Science, FnA and HR outsourcing
TATA Consultancy Services (TCS) employs over 387,000 consultants in 45 countries. As a top tier brand TCS is the number 1. TATA brand contributor on top of Jaguar, TATA Motors, TATA Steel and TATA Global Beverages.
TCS Hungary is offering a broad portfolio of services such as IT; IT Infrastructure Services; Finance, Accounting & Analysis; Life Sciences and HR Outsourcing Services.
Company values
Life with us
Lightning round
- Most proud of
- The multicultural and friendly work environment
- Average age?
- Majority of the company is below 35 years old
- Superpower?
- 80+ different nationalities working with us
Trainings and workshops
LANGUAGE COURSES: Twice a year
TRAINING: Internal soft skill & technical training, web based courses
PROFESSIONAL DEVELOPMENT: Leadership programs
How can the employees affect the company’s life?
Through our yearly Employee Engagement survey we collect the feedback and ideas of our employees regarding the processes, opportunities, environment etc.
Office photo
What would I miss if I left
The colleagues and the kind of atmosphere where you’re happy to go to work everyday.
A Coworker
Personal qualities we appreciate
An open mind is a must
Creativity is important
Motivation is necessary
Team video
Work-life balance
We emphasize the work-life balance of our employees, by engaging them and their families in various initiatives in the internal and external community.
“In a free enterprise, the community is not just another stakeholder in business, but is in fact, the very purpose of its existence.”
Jamsetji Tata, Founder – TATA Group
Multinational work environment
At TCS Hungary you can meet and work together with people from all around the world, support clients in different countries and get to know other cultures.
Working with us is great opportunity to connect with people from different nations!
- Over 2300+ Associates
- 30+ prestigious clients from all around the World
- 80+ different nationalities
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