Professional skills

English
French
Translations

Personal skills

Transparency Customer Focus Solution-oriented attitude You are friendly, creative Flexible mindset

Even better…

Experience in Translations

Job description

As our business is growing at an exponential rate globally, so is our presence in Hungary. We recently moved to a bigger office in Budapest, which means we are now looking for a lot of new talent to be a part of that mission. To that end we’re looking for French speaking Customer Support Associates with a focus on translations to join our growing team in Budapest, Hungary.

Ideal candidate

Looking for solutions Multi-tasking Customer oriented Flexibility

Qualifications

No qualification required

Language skills

English
Excellent communication both verbal and written
French
Excellent communication both verbal and written

Office address

Budapest, Váci út 80, 1133 Hungary

Work schedule

Flexible
Weekly working hours
40 hours/week
Core time
9 - 17
You can start at
From August

Salary range

Gross monthly salary range
350 000 — 500 000 HUF

Benefits

Catering
  • Beverages
  • Breakfast
  • Coffee
  • Snacks
Training
  • In-house training
Wellbeing
  • Private Health Care
  • Team building programs
Travel
  • Parking support
  • Public transport support
Assets
  • Notebook

Tasks

  • Make exceptional translations
  • Be creative, friendly, and solution-oriented with customers and colleagues
  • Look for ways to constantly improve processes
  • Contribute to making the best work environment for yourself & your coworkers by being the best self
  • Create a wonderful customer experience (making a customer happy is crucial to a business's success)

Technologies and tools

Own database Own systems

How we work

Our strategy emerges from the collective brainpower of all our people, who are organised in dozens of independent, autonomous teams. Teams stay closest to our customers, so they choose what problems to solve and where to spend the most time. You’ll experience radical levels of ownership and empowerment within your role. Plus the opportunity to see the direct impact of your work on our customers.

Team info

Team size
25+ person
Team age range
18 - 58

What you will learn

  • Work in autonomous teams

Equipment

We provide you with everything you might need to do an excellent job.

Our Company Holiday

Transferwise  - Our  Company Holiday

First steps

All our translators go through extensive CS onboarding to learn our product, our language and our teams inside out. After passing the 3 month probation, they will officially join the translations team, while spending half of their time on staying in touch with the customer base through our CS team.

Our product

Who we are

TransferWise was founded in 2011 with a clear mission: 

Money without borders - instant, convenient, fair and eventually free.

We built TransferWise cause it solves a problem for hundreds of millions of people. It puts the way money moves back into the hands of ordinary people. We power money for people & businesses - sending, spending and getting paid in any currency, wherever, whenever.

Our mission

It should be low-cost and fair.- here's only one fair exchange rate, and that's the one you get on TransferWise.

It should be easy.- sending money should be stress-free — no matter how far it’s traveling.

It should be fast.- we believe that sending money should be as fast as sending an email.

What would I miss if I left?

Lars Trunin
			    									- Product Manager

“I get to work with some of the smartest people. Not only in Europe, but also on this whole planet.”

Lars Trunin , Product Manager

Office photo

Transferwise - Office photo  - Budapest, Váci út 80, 1133 Hungary

Team video

Transferwise - Team video

What makes our product special

Java Software development Startup Business Development Customer support FinTech Verification

Our story

  1. 2010.01.01

    We were founded with the vision of making international money transfers cheap, fair, and simple.

  2. 2016.01.01

    Over 1M happy customers trust us to move more than $1 billion dollars of their money, every month.

  3. 2018.10.01

    We join Loveable Workplace Prize 2018

How can the employees affect the company’s life?

At TransferWise our strategy emerges from the collective brainpower of all our people, who are organised in dozens of independent, autonomous teams.

Favourite thing in the office

Transferwise - Favourite thing in the office  - Budapest, Váci út 80, 1133 Hungary

Trainings and workshops

We work in autonomous teams. We give a lot of trust to our teams and they need to be comfortable with that freedom. It’s not just about coming up with bold ideas, it’s about delivering them.

Lightning round

Lunch?
Together
Most proud of
Office culture
Ties or shorts?
Both

Why we love our office

TransferWise’s Budapest office is located in the impressive XIII. district close to the beautiful Danube river. It’s a city of stunning architecture and unrivalled hospitality, and now it’s the newest home for our customer support and engineering teams.

Product video

Transferwise - Product video

Personal qualities we appreciate

If you’re keen to collaborate, learn, grow, try new things and aren’t afraid of a bold plan, you’ll fit right in.

MORE ON THE JOB

At TransferWise we work in self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.


Teams pick the problems they want to solve. There’s no micro-management. No hiding behind fancy job titles. And no one telling you what to do. You're your own boss. But you’ll get tons of guidance & plenty support from talented, super-smart colleagues.

What we stand for

✔ Customers > Team > Ego

✔ No Drama, Good Karma

✔ Not Just a Job

✔ We get it done

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Transferwise

The place where I would work

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