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VIDDOBudapest, Muskotály u. 11, 1118 Magyarország
Customer Service Manager
Senior |Full-time |Sales |Budapest
Salary range
Not provided
Customer Service ManagerBudapest, Muskotály u. 11, 1118 Magyarország
Other |Budapest |Small business (< 50)
Application deadline
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Job info
About the job
We are looking for a Customer Service Manager to join our team.
You will cooperate with the marketing team and will be responsible for building and operating a strong costumer service system. We give you free hands in exchange for your professional skills.
Salary range
Salary rangeNot provided
Work schedule
Weekly working hours Core time9:00 - 17:00
Responsibilities
Operating the customer service of VIDDO
Developing and improving the daily task flow
High-level technical proficiency in email replies
Leading the customer service group
Operating infrastructure in customer service
Technologies and tools
Slack |Zoho
Professional skills
- Leadership experience4 / 5
- Customer service experience5 / 5
- Strong client-facing skills4 / 5
- CRM system knowledge4 / 5
Qualifications
OtherBA degree
Language skills
HungarianFit for negotiation
orEnglishFit for negotiation
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Personal skills
Strong communication skills |Agil, proactiv |Creative Problem Solving |Able to lead a team |Process-oriented
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