Customer Account Manager (Hungarian and English-speaking)

You'll get to know the MiniCRM system, you'll improve in objection handling and persuasion, and you'll also learn about various methods and frameworks we use, for example, Jobs to be Done.

• Has sales ability.
• Can communicate well with different kind of people but also a good listener.
• Can inspire and motivate customers
• Able to find solutions to various situations and problems.
• Able to see the big picture and understand how different kind of businesses work.
• Understand how MiniCRM works

you are the primary customer facing role responsible for customers’ success through strong relationships. Your priority is going to be the customers’ successful adoption and productive use of MiniCRM. You are front and center with our customers supporting their journey with MiniCRM and empowering them to achieve more!

On average, systems are implemented in 1 month. During this period the most important thing is to make sure the customer reaches the first values by using MiniCRM. You will have really frequent contact with your customers, which contains one-on-one strategic meetings, shorter follow-up calls and helping them to set up their system.

Once you finish the onboarding process with your customers you will keep an eye on them and intervene if they get lost. Within the framework of Retention service, you will manage payment related requests. If the customer needs more care, one-on-one consultation you will find out their needs and dedicate them to a consultant.

Customer acquisition. Your responsibility starts when the customer subscribes for MiniCRM which means you don’t need to sell our product.

Helpdesk. We have a team for that.

Work instead of the customer.

Software development. Everything that is needed for your work can be done on the user interface.

Spending your workday on traveling. Consultations are mostly done online or our customers visit us.

You are going to speak in Hungarian with the customers but since we have an international team, English is our ‘official’ language so you are going to use it during the meetings frequently.

A product in which you can believe. We've been doing this for 10 years, and our customer base is growing continually.

Besides learning from each other, you can borrow a book from our library and one part of our budget is spent on training.

We acknowledge outstanding results + performance.

We appreciate your ideas and initiatives, and our HR team is dealing with the colleagues’ feedback week by week.

it is your choice. :)

“We have an amazing team of capable, motivated and fun people - I couldn't ask for better colleagues. While we work hard, there is always time for a friendly chat.”

“You will learn new things each day. You will have the support from your colleagues all the time. There is always time and space for new ideas and every idea is listened. There are no wrong questions.”