Professional skills

Web development experience
Communication / Patience
Project management
Analytical skills
English

Personal skills

Patience Great listener Structured Clear communication Friendly

Even better…

Software development
Loves to help
Ambitous

Job description

We are looking for an amazing customer success person to join our rapidly expanding international team in Budapest.

We need someone who is speaks fluent English, a people-person who is an excellent communicator and has a great technological understanding.

If you have some web development background and are looking to get into a customer facing role, this would be a great opportunity for you!

Ideal candidate

Easy-going Intelligent

Qualifications

Engineering
No qualification required

Language skills

English
Excellent command in spoken and written

Office address

Budapest, Visegrádi u. 31, 1132 Hungary

Work schedule

Törzsidő
10 - 16
Ekkor kezdhetsz
tomorrow
Szabadnapok egy évben
21

Salary range

Gross monthly salary range
HUF 350 000 — 500 000

Benefits

  • Free coffee
  • Company cellphone
  • Notebook
  • Team building programs

Tasks

  • Liaison between the customer and our team.
  • On-boarding customers and configuring their search
  • Up-sell our other products
  • Influencing product development based on feedback
  • Work closely with sales, meet customers

Technologies and tools

Hubspot Slack .NET SQL Server CSS Java Script Google Analytics Azure Hadoop

Team info

Csapat mérete
11-15 fő
Legfiatalabb, legidősebb kolléga életkora
19 - 42

What you will learn

  • Technology skills
  • Sales skills
  • Product development skills
  • Presentation
  • Project Management

You will work with

Sakhi
							    							    								    			- Business Development Partner

I need to make great commission to buy shoes, LOL.

Sakhi , Business Development Partner
Istvan
							    							    								    			- CEO

The great thing about building your own business is that you can chose the people you want to work with.

Istvan , CEO
David
							    							    								    			- Customer Success Manager

I have left the university for Prefixbox 3.5 years ago and I am happy about doing that.

David , Customer Success Manager

Don't apply if ...

  • Don't like to talk to customers
  • Don't like to hang out with colleagues
  • Have a negative attitude
  • Like to be told exactly what to do
  • Do not want to improve yourself

Our product

We help shoppers find the perfect product they are looking for on eCommerce websites by improving the product search experience.

What would I miss if I left?

Mark Cuban
			    									-

Because if you're prepared and you know what it takes, it's not a risk. You just have to figure out how to get there. There is always a way to get there!

Mark Cuban ,

What makes our product special

Research & Development Product development Information Technologies Big Data Agile Azure Hadoop Algorithm design

Lightning round

First day of a Dev
Submit a bug fix from your PC
First day at Sales
Call a customer
First day of an Intern
We do not call anyone as an Intern
First day at Marketing
Publish an article
First day at Tech Support
On-board a new customer

Compensation

  • Transparent
  • All equity is owned by the team
  • Sales always gets high commission
  • Long term thinking
  • Grow fast by doing
  • The pie can always get bigger

Hiring

We are always looking for engineers who love coding, data mining, machine learning or natural language processing. Contact us any time if you want to learn more!

Rules we live by

  • Genchi genbutsu: you know nothing until you talk to your customers
  • Attitude is more imprtant than talent
  • Execution is more important than ideas
  • Adaptability is more important than experience
  • Group performance is more important than induvidual output
  • You can criticize anything, but only if you offer an alternative

What we value

If you want to create big plans and strategy and let others do the work - we are not looking for you!

"Be a doer, not a talker – history belongs to the doers."

Growth targets 2017

  • 10x MRR
  • 15x Annual Revenue
  • 3x Team size
  • 10x Customer count
  • 10x Valuation

Prefixbox team

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