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WiseBudapest, Váci út 80, 1133 Hungary

Customer Support Associate (English Speaker)

Medior |Teljes munkaidős |Sales |Budapest |Távmunka
Bruttó fizetési sáv
463 500 HUF
Megnézem az állás részleteit
Jelentkezési határidő
Állás mentése
Értesülj állásainkról!Iratkozz fel és szólunk, ha itt új álláslehetőség nyílik.
Állás infók

Az állásról

We’re looking for an English speaking Customer Support agent to join our growing Customer Support team in Budapest, Hungary. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Fizetési sáv

Bruttó fizetési sáv 463 500 HUF
Bérkalkulátor

Jelentkezés preferált módja

Jelentkezés nyelve:
angol,
Önéletrajz

Munkaidő

Heti munkaidő40 óra / hét

Feladatok

Help customers have the best experience possible
Be flexible working during business hours but sometimes covering an evening or weekend shift
Go above and beyond the call of duty
Grow through mentoring and side projects with other teams
Work autonomously

Szakmai ismeretek

  • English skills5 / 5

Végzettség

Nem kell papír

Nyelvtudás

AngolTárgyalóképes szint

Ajánld az ismerőseidnek!

Elküldöm a linket

Emberi tulajdonságok

Hatékony kommunikáció |Rugalmasság |Ügyfélközpontúság |Önálló |Kreatív prtoblémamegoldó

Az ideális jelentkező

You’ll ideally have worked in customer service before, but don’t worry if you haven’t. We’re willing to work with the right person as long as they’re passionate and always striving to give a great customer experience.

Ne jelentkezz, ha...

Do not have the legal authorisation to work full time in Hungary

Home Office
COVID-19 megoldás: Videós interjú
COVID-19 megoldás: Online Onboarding
COVID-19 megoldás: Ideiglenes Home Office

Note:

Please make sure your applications are submitted in English, as this is our working language. Applications without a cover letter will not be considered.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

How we work

We work differently and we’re proud of it. As part of our support team, you’ll play a key role in helping our customers have a great experience with Wise. You’ll also be the link between our customers and teams, helping our product teams identify areas for improvement.

This is not your average customer service job.

Be flexible

Be flexible working during business hours but sometimes covering an evening or weekend shift (we’ll get you a cab home if you finish after 11pm). Based on our customers' needs, you might be assigned to work in an English speaking team.

A cégről

Történetünk

  • 2010-01We were founded with the vision of making international money transfers cheap, fair, and simple.
  • 2016-01Over 1M happy customers trust us to move more than $1 billion dollars of their money, every month.
  • 2018-10Borderless account launched, allowing customers to hold their money in more than 50 currencies.
  • 2021-02We changed our name from "TransferWise" to "Wise" and also celebrated our 10th birthday.
  • 2022-01We are 3000+ Wisers strong, helping over 11M customers and businesses save £1bn in fees every year.

Ettől különleges a termékünk

Ügyfélszolgálat |Java |Szoftverfejlesztés |Startup |Üzletfejlesztés |FinTech |Ellenőrzés |Convenience |Mission driven

Termékünkről

Transfering money at low cost across borders


Wise was founded in 2011 with a clear mission:

Money without borders - instant, convenient, fair and eventually free.

We built Wise cause it solves a problem for hundreds of millions of people. It puts the way money moves back into the hands of ordinary people. We power money for people & businesses - sending, spending and getting paid in any currency, wherever, whenever.


Termékvideó

Termékvideó

Céges értékek

Kutyabarát
Családbarát
Sokszínű és Befogadó
Környezettudatos
Társadalmi felelősségvállalás
Home Office lehetőség
Távmunka lehetőség

Itt követhetsz minket

Az élet nálunk

Kétszavasok

Bike, public transport or car?
Bike ?‍♀️
Most proud of
Diversity
Average age?
29

Így képezzük a kollégákat

Taavet Hinrikus, co-founder said the following: "Not trying is a sin, failing is not. Encourage yourself and others to try!"

Hogy szólhatnak bele az alkalmazottak a cég életébe?

At Wise, ideas emerge from collective brainpower. People are organised in autonomous teams within which we talk through projects, but we use Slack, email, and Google surveys for opinions!

Ezt szeretjük a legjobban az irodában

The Budapest Office has just moved to the busy 13th district close to the Danube. It’s a city of stunning architecture and unrivalled hospitality, and now it’s the newest home to our customer support and engineering teams. Our office is spacious and light aligning with our core value, transparency. We like to show our attitude, too - the new wall decoration says THIS IS A REVOLUTION!

Fotó az irodáról

Mi hiányozna, ha elmennék

" I get to do what I love and see how my work can positively impact the customers. I think i would miss this the most."

Isaac Díaz Carpio

Content Lead (SEO)

Kedvenc tárgy az irodában

Tulajdonságok, amiket értékelünk

If you’re keen to collaborate, learn, grow, try new things and aren’t afraid of a bold plan, you’ll fit right in.

Csapatvideó

Csapatvideó

What we stand for

✔ Customers > Team > Ego

✔ No Drama, Good Karma

✔ Not Just a Job

✔ We get it done

MORE ON THE JOB

At Wise we work in self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other.


Teams pick the problems they want to solve. There’s no micro-management. No hiding behind fancy job titles. And no one telling you what to do. You're your own boss. But you’ll get tons of guidance & plenty support from talented, super-smart colleagues.

Our product ?

Our product ?

Így éltük meg... (COVID-19)

Join a global tech company with a big mission, and a startup heart.
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