Support Associate
Informații despre job
Despre job
Az ügyfélszolgálat a cég lelke. Fő feladatod lesz a vásárlókkal való kommunikáció: felmerülő kérdések megválaszolása és problémák gyors megoldása. Továbbá a partneréttermekkel való egyeztetés és a futárok munkájának segítése.
A probléma megoldás egy chat felületen keresztül történik, ott érkeznek be a beszélgetések, egy időben akár 4-6 beszélgetés.
Nivel salariu
Modul preferat de aplicare
maghiară,
Programul de lucru
Sarcini
Tehnologii, instrumente
Cunoștințe profesionale
- Customer service experience2 / 5
- Vendéglátós tapasztalat2 / 5
Educație/Calificări
Limbi cunoscute
Recomandă unui prieten!
Competențe personale
Viitoarea echipă în cifre
- Mărimea echipei
- 25+ person
- Vârsta celui mai tânăr/mai în vârstă coleg
- 20 - 29
Așa lucrăm noi
Az ügyfélszolgálat minden nap 07:45-00:45 között érhető el, tehát este és hétvégén is tartjuk a frontot! A beosztás egy app segítségével egyedi igényeket figyelembe véve 2-3 hétre előre készül el. A shiftek vegyesen kerülnek mindenki számára kiosztásra (nappali, esti, hétvégi shiftek).
Candidatul ideal
- Remek problémamegoldó
- Villámgyorsan tanul
- Precíz és kreatív megoldások mestere
- Empatikus és kedves mindenkivel minden körülmények között
- Igazi multitasking hős
- Érti a viccet
- Emoji és GIF-mester
- Tovább színesíti az amúgy sem unalmas csapatépítőket
Este avantajos, dacă..
- Gyorsan tudsz gépelni
- Szereted a pörgést
- Jártas vagy a tech világban
Nu aplica dacă
- 1 évnél rövidebb időre keresel munkát
- gondot jelent az esti és hétvégi munkavégzés
- nem szereted a pörgést
Despre companie
Istoria noastră
- 2014-09Wolt launches in Finland followed by a rapid international expansion
- 2018-03We launch Wolt Hungary and are preparing to start delivery in Budapest
- 2018-05Delivery begins in Budapest
- 2019-10We now deliver in 4 cities: Budapest, Pécs, Győr and Debrecen
- 2020-07There are already more than 1000 restaurants on Wolt!
- 2021-03From now on people can order from retail stores as well in Hungary
- 2021-11We launch Wolt Market in Hungary, our very own same-hour grocery delivery
- 2021-11We announce joining forces with DoorDash, the market leader food delivery company in the USA
- 2022-05Delivery begins at lake Balaton, first in Siófok
- 2022-12We launch Wolt+, our subscription service
- 2023-05We launch Wolt Drive, our last mile delivery service for businesses
- 2023-06We celebrate our 5th birthday in Hungary with a team of 350+ people
Adresa biroului
Budapest, Salétrom u. 4, 1085 Magyarország, LofficeProdusul nostru este special, datorită acestor lucruri
Despre produsul nostru
Wolt: more than food delivery
We are a technology company known for our local commerce platform. We build a connection between restaurants and retailers that want to make and sell food and other products, couriers that want to earn through delivering those products, and customers who want to free up time and effort to focus on the more important things in life.
Valorile companiei
Viața la noi
Întrebări fulger
- Average age?
- 28
- Bike, public transport or car?
- Anything thanks to the bike racks+central location
- Beer, wine or shot?
- Beer, please!
Așa ne dezvoltăm colegii
The fast-paced startup environment gives us new challenges every day, which is why we have our own wikipedia to broaden our knowledge, and a team of qualified trainers takes care of newcomers.
Cum pot să influențeze angajații viața societății?
At Wolt we encourage you to be yourself, and our goal is to give our customers and partners a unique experience. The fast-paced startup life allows us to shape our processes, and we love teamwork!
Asta ne place cel mai mult în biroul nostru
The office is centrally located, you can jump on anything to get there. Four-legged guests are always welcome, and we believe that it's easier to start the day with George Clooney's coffee.
Foto despre birou
Ce mi-ar lipsi dacă aș pleca?
The professional yet friendly atmosphere, the colleagues' sincere interest in each other, and the numerous development opportunities. 💙
Nico
Senior Sales Manager
Obiectul favorit in birou
Calități personale pe care le apreciem
We love having fun together, so a sense of humor is a daily necessity. If something needs to be done, we don't wait for the other person, but take matters into our own hands!