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AnglovilleBudapest, Bajcsy-Zsilinszky út 50, 1054 Magyarország

Junior ügyfélszolgálati munkatárs

Intern |Part-time |Sales |Budapest
Netto salary range
100 000 - 150 000 HUF
Job details
Application deadline
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Job info

About the job

As a customer service specialist, you will be responsible for keeping contact with new leads and existing clients. Your main communication channels will be phone calls and emails. You will often be the first person from Angloville clients talk to. You will thus help them understand our services and explain how our language trainings could help them gain fluency and self-confidence in English.

Salary range

Netto salary range 100 000 - 150 000 HUF

Preferred application method

Language of application:
Hungarian,
Cover Letter

Work schedule

Weekly working hours20 hours / week

Responsibilities

keeping in touch with clients over the phone and via email
answering queries and solving problems for clients before and during trainings
informing new leads about our language programmes
following up with past clients, collecting feedback

Technologies and tools

Google Drive |Gmail |Microsoft Office |Pipedrive

Professional skills

  • Communication skills5 / 5
  • Customer focus4 / 5
  • Microsoft Office3 / 5
  • Phone customer service2 / 5

Qualifications

GeneralSecondary graduation

Language skills

EnglishConversational level

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Personal skills

Attention to detail |Dynamic personality

Your future team in numbers

Team size
6-10 person
Team age range
22 - 40

Your future colleagues

Manuéla
Dani
Alex

How we work

One sales meeting a week. Apart from that, doors are always open, so you can always ask.

What will you learn

  • You will develop in the areas of sales and customer service
  • You will work as part of a motivated, dynamic team and cooperate with our colleagues abroad
  • You can contribute to building the Angloville brand, shape the the future of one of the most innovative language training companies
  • Highly proactive collagues get the chance to be promoted

Ideal candidate

  • You are an excellent communicator both orally and in writing
  • You are full of energy, dynamism and openness
  • You have gained some experience in phone based customer or sales
  • You are highly attentive to detail and punctual
  • You are confident user of Office apps
  • Conversing or corresponding in English poses no problem for you

Advantage, if...

Experience in education, trainings or tourism is a plus.

About the company

Our story

  • 2011Angloville is founded in Poland. The first language immersion camp for adults.
  • 2013The first immersion camp for teenagers in Poland.
  • 2015Angloville is launched in Hungary and Romania
  • 2016Angloville is launched in the Czech Republic and Slovakia
  • 2017International camps in UK, Ireland and Malta
  • 2018Over 8,000 participants - language learners and native speakers - visit Angloville in 8 countries.
  • 2020While COVID rages, Angloville launches a range of online learning solutions

What makes our product special

Product development |Teambuilding |International team |Education |Startup |Open office |Training

Our product

Language Immersion Programmes


We help people overcome their fear of speaking English by using the innovative language immersion method: intensive, highly personalised camps held in quality resorts around the country in a real native English-speaking environment.

Our clients are adults - successful managers and professionals - as well as kids and teens, who want to become fluent and confident in speaking English.

Our clients

Product video

Product video

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Life with us

Lightning round

Beer, wine or shot?
depends on who you ask
Ties or shorts?
casual, always
Bike, public transport or car?
bike, walk, public transport

Trainings and workshops

We get together regularly with team members from other countries to share new ideas, experiences, results.

How can the employees affect the company’s life?

We are always open for new ideas. Angloville is still very much a startup, where experimentation, trial and error, is in our DNA. If everything seems under control, we're just not going fast enough.

Why we love our office

Központi elhelyezkedés és sok tér! Ja, és a hosszú home office időszak után jó újra érezni az irodai pezsgést :)

A bringád leteheted az udvari tárolóban. A közelben nagyon finom bagel és kávé is kapható.

Office photo

What would I miss if I left

I would miss how everyone "laughs" when I come up with a new pun :)

Berti

programme organizer

Favourite thing in the office

Personal qualities we appreciate

Honesty, open-mindedness a sense of humor. Just be a nice person :)

Our clients

We work with blue-chip companies who send their successful managers and high-level professionals, as well as small-and medium business owners, CEOs, and other adults.

Our young clients include highly motivated kids and teens who want to become fluent and confident in speaking English.

About the workplace

Average age:
30-something

Do you celebrate birthdays in the office?
Absolutely, and gluten free if needed :)

Number of meetings/week
One meeting to kick the week off

Blog

Articles about the company

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