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SybrilloBudapest, Soroksári út 48, 1095 Hungary

Customer Service Associate

Medior |Full-time |Sales |Budapest
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350 000 - 500 000 HUF
Job details
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Job info

About the job

We’re looking for someone who could resonate with our existing and prospective clients, listen to their issues regarding their purchase, technical difficulties and, occasionally, life crises. Ideally, this person has a customer support / helpdesk background, is empathetic and works lightning fast. Also, this person appreciates working for a young tech company with an impressive growth trajectory.

Salary range

Netto salary range 350 000 - 500 000 HUF

Work schedule

Weekly working hours
Core time9:30 - 15:30

Responsibilities

Helps customers find answers to their questions
Provides information for troubleshooting
Deals with special requests and inquiries
Reports on customer pain points to Marketing Lead

Technologies and tools

Trello |Basecamp |Google G-suite |Intercom

Professional skills

  • Experience in Customer Service3 / 5
  • A willingness to help people5 / 5
  • Flawless written English5 / 5
  • Experience in marketing4 / 5
  • Ability to learn and adapt4 / 5

Qualifications

BusinessBA degree

Language skills

EnglishFit for negotiation
or
HungarianConversational level

Recommend to your friends!

Send the link

Personal skills

Technology Savvy |Empathetic |Fast researcher |Business correspondence

Your future team in pictures

How we work

Creative + customer support

You’ll need to creatively contribute in our social media activities, and you may be asked to carry out quick researches, too. We’ll never leave you bored. ?

Workdays at Sybrillo

Weeks start with strong coffee + agile meetings, so work can happen fast. We usually lunch together; NERF gun or FIFA battles may happen any time. Sometimes we iterate, and we’ll count on you, as you’ll be on the front line with our customers!

Dog friendly office and CEO :)

About the company

Our story

  • 2014-06-01The idea was born. Recording from a car-mounted GoPro gave us the inspiration.
  • 2014-09-01The team assembled and we designed the first prototype
  • 2014-10-01We won the BME outstanding innovation award
  • 2015-01-01We earned the first place on the Újbuda Startup Contest
  • 2015-05-01We’ve scored second place @ Microsoft Imagine Cup
  • 2016-01-01Based on the previous successes, the team became an official company
  • 2016-05-01Sybrillo was funded with nearly $150,000 on Kickstarter
  • 2017-10-01Hiventures invested big in Sybrillo Kft.

What makes our product special

smart |Innovative |extreme |user friendly |multifunctional

Our product

Sybrillo GO


As our first product, we’re building a smart, multi-use camera-stabilizer system for the GoPro; it provides you pro-level video making experience. It balances any GoPro camera along all 3 axes of motion, can be pre-programmed for any camera movement, has a tracing function, can be used remotely through a smart app, and even can be used for action selfies.

Company values

Dog-Friendly
Health conscious

Follow us

Life with us

Lightning round

Beer, wine or shot?
Craft beers and rose wine
Favorite decor?
The orange fridge in the chill corner
Hobby?
NERF-gun battles

Trainings and workshops

Continuous learning and developing is a core value for us. We can sponsor professional courses and help get self-learn books and software too.

How can the employees affect the company’s life?

We invented, designed and manufactured a smart accessory that brings A-category filming techniques into user-level video production.

Office photo

What would I miss if I left

Az egymásra halmozódó that's what she said poénok ;-)

Erdei István

Creative Director

Favourite thing in the office

Personal qualities we appreciate

We put great emphasis on integrating curious, ever-learning people into our team, whose passion is innovation and trying out new things.

Which celebrity would your company be?

Which celebrity would your company be?

Pierce Brosnan - Luxy

A munkahelyről

Átlag életkor
26
Van ebédszünet?
Persze, együtt ebédelünk
Szülinapoztok együtt az irodában?
Naná!!! :)

Így toljuk a BBQ-t!

Kutyabarát CEO

Multitasking

Peyton, a szamojéd

Rufus, a border collie

A csapat

Office doggos

Szabadidőnkben...

... is szeretünk együtt lógni! Különösképp, ha Dávid, a CEO úgy dönt, hogy meghívja magához a csapatot egy jó kis BBQ partyra! ?? A smoker adott és a vegetáriánus csapattársakra is tekintettel vagyunk! ??

BBQ party a CEO-nál

Meeting

Így dolgozunk mi

Kanban rendszerben dolgozunk, a munkát heti sprintekre osztjuk, hétfőnként pedig kickoff meetinget tartunk. ?

Kutyabarát iroda

A Sybrillo HQ két négylábú kollégával is büszkélkedhet! ? Peyton, a hófehér szamojéd és Rufus, az ausztrál vörös border collie az egésznapos similehetőség biztosítása mellett lelkiismeretesen gondoskodnak a kellő mennyiségű endorfin termelésről is a szünetmentes szeretet supportjuk által. ? Egyedül annyit fontos megjegyezni, hogy ha babzsákfotelbe szeretnél ülni, azt bizony velük kell lebizniszelni! ?

Délutáni chill ?

Kutyabarát CMO

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